Updated SEPT 04 2026

At KEA Home, your trust matters to us, and keeping your personal information safe is something we take seriously. This policy explains what we collect, why we collect it, and how we look after it. By using our website or our Android app, you agree to the practices described here.

What We Collect

  • Personal details. When you place an order or register with us, we collect your name, email address, mailing address, and phone number.
  • Payment details. We collect what we need to process your payment securely when you buy something.
  • Browsing activity. We look at how you move around the site so we can make the shopping experience better.

How We Use It

  • To process your orders. Your personal and payment details are used to complete and ship what you buy.
  • To help you. Your contact details let us answer your questions and sort out any support you need.
  • To personalize your visit. Your browsing activity helps us show you products that actually fit what you are looking for.
  • To keep you updated. We may email you about your order, along with the occasional promotion or update.

How We Protect It

We use a range of security measures to keep your information safe. Your data is stored securely, and anything sensitive is protected with industry-standard encryption while it travels between you and us.

Who We Share It With

We do not sell, trade, or hand your personal information over to outside parties. The only exception is the trusted partners who help us actually run the business and get your order to you. These include our payment gateway, our shipping and courier partners, and our email service provider, and each of them only receives the specific information needed to do their part. They are all required to keep it confidential.

The Laws We Follow

KEA Home operates out of India, so we comply with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, along with the rules framed under them and any other applicable Indian law on data protection and privacy.

We also serve customers beyond India, so where those protections apply to your data, we align our practices with global standards such as the EU’s GDPR and similar frameworks. In short, wherever you are shopping from, your information is handled in line with the privacy law that covers you.

Cookies

When you leave a comment on our site, you can choose to save your name, email address, and website in a cookie. That way you do not have to type them in again next time. Those cookies stay for one year.

Login page. When you visit the login page, we set a temporary cookie to check whether your browser accepts cookies. It holds no personal data and disappears when you close your browser.

When you log in. Logging in sets up a few cookies to remember your login and your screen display preferences:

  • Login cookies last two days. Tick “Remember Me” and they last two weeks instead. Log out and they are removed.
  • Screen options cookies last one year.

Account and Data Deletion

You can ask us to delete your account and your personal data at any time. Just email us at info@kea-home.com or reach out through our contact page. We will delete your data within 30 days, apart from the records we are legally required to hold onto for tax, accounting, or other legal reasons.

Your Rights Over Your Data

If you have an account with us or have left comments, you can ask for a copy of the personal data we hold about you, including anything you have given us yourself. You can also ask us to erase that data. This does not cover data we are obliged to keep for administrative, legal, or security reasons.

Your Consent

By using our site or app, you consent to this Privacy Policy.

Changes to This Policy

We may update this policy now and then. Whenever we do, the new version goes up on this page.

Contact Us

Questions about this policy? Email us at info@kea-home.com or get in touch through our contact page.